I thought I was getting to view my credit reports for $1. When I received my credit card bill the $1 charge was there along with a second charge of $29.95. I immediately called ScoreSense and asked what the charge was for. They said I signed up for their service. I was unaware of this and cancelled the account and asked for a refund. I was assured the account was being closed and a refund would show on my next statement.
Upon receiving my next statement, I found that a refund was NOT issued. I again called and was told that the first agent didn't put one through and that they would notify me in 48 hours. I received an email from them in 48 hours telling me they weren't issuing the refund. I again called and was passed between two customer service reps. The second rep said she would put another request in and we asked that she state that we were told in December that a refund would be issued. We now have to wait another 48 hours for a response.
Beware of this company.
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