Usacomplaints.com » Shops, Products, Services » Complaint / Review: The Good Feet Store - Bad experience. #789806

Complaint / Review
The Good Feet Store
Bad experience

On 8-24 I visited the Great Toes Shop in Reno, NV and bought some items. I told the salesman that I had been a just visiting the Reno region and was reluctant to buy something to date at home. He repeatedly explained that there have been somebody hundred-plus Great Toes shops and also the trade and shop credit were great everywhere within the Usa.

Sadly the Great Toes items didn't work with me. When I was departing Reno, I delivered these products towards the Reno shop. On 9-9, around 2 o’clock, I returned to the Good Feet store in Reno. When I joined the girl operating in the table, requested me to hold back as she was about the phone. I overheard an extremely noisy and drained mobile call. Evidently a lady client had come right into the Reno shop, right before I came, to come back some items from the Great Toes from the store in Vegas, and also to utilize her store credit. That client was underneath the impact that she might have a shop credit / trade at Worthwhile Toes shop in america. From what I noticed, the client was so annoyed that she quit these products, together with her title and phone number, and strolled from the shop. It seemed such as the lady employed in the Reno shop that evening was speaking about the phone to somebody at Great Toes headquarters, and detailing her disappointment about being unsure of how to deal with the problem that happened right before I came.

Used to do not create the girl operating that evening within the shop in Reno any happier compared to prior client, when I strolled in anticipating a shop credit to become utilized in in a San Francisco Bay region shop (everywhere in america when I have been guaranteed upon buying these products). I told the girl operating in the shop that evening that I'd been informed the identical factor: i.E. The shop credit was proficient at some of somebody hundred-plus shops nationwide.

I will have a $540 gift-card that I'm informed is great just in the Reno shop. When I invest perhaps six-days annually in Reno, plus some decades I'm not in Reno at-all, this card is useless in my experience. I had been cause think (informed undoubtedly really) the credit was great in virtually any shop, and that I am evidently not the only real client to get that misinformation. Your documents probably display the phone call in the Reno shop to somebody Great Toes on 9-9, highlighting the client from Vegas looking to utilize her credit in Reno.

Before I created the purchase within the Reno shop, underneath the impact the credit was great nationwide, I requested the salesman seemed up the shops to determine if there is one near me. I had been informed there is a shop in Pleasanton Hill, CA.

I had been informed the plastic positions had a lifetime guarantee. After making the shop I came across the 6-month limited warranty. I returned in to the shop and also the salesman the guarantee didn’t imply something and stated that I really could are available in when and wherever I needed.

I'd prefer to include that I had been provided several factors to purchase the Great Feet items 8-24. One amongst several, I had been informed from the salesman he could walk-in his flip flops using the “relaxers” across Reno to house (about 6 miles) with no challenge. I came across this to be always a fairly persuasive explanation to purchase the Great Feet items. I had been advised I really could US-them in virtually any sneakers; and on and on with guarantees of convenience which were false. Actually, I'd come right into the shop to by sneakers (not positions). Our toes didn’t injured before I attempted Great Toes items (I've foot issues). But, my toes did harm following the couple of days I attempted to make use of the plastic positions, and my foot turned difficult once more.

As my feet today did harm, I visited a pedorthist for guidance and he distributed to me the salesmen at Great Toes possess a large amount of sales coaching but have little to no learning the function of the toes. He calculated my toes for sneakers and stated the proposed boot measurement in the Great Toes shop salesman was wrong. (I'm happy used to do not purchase sneakers in addition to positions.) Today, attempting to explain the problem, I visited another pedorthist and was informed the same. I'd been a target of the sales hype, and never actually gotten my toes calculated precisely to get a boot size. The salesman I experienced in Reno undoubtedly offered herself being an expert in toes and footwear. I've a moderate case of “hammertoes” (based on a podiatrist observed sometime ago). After I discussed this using the salesman he was adament that used to do not need that situation and confirmed me an extremely grotesque type of an enhanced scenario of “hammertoes”. And so I am left wondering exactly why is a salesman recommending supports until he's learning base function?

I've attempted to work-this out using the shop. They don't react to my characters. I submitted a problem using the Reno BBB and also the Great Toes Shop merely didn’t react therefore BBB shut the situation. I wrote the Great Toes Customer Support in Carlsbad CA. Again no reaction..

Could avoid Great Legs Shops. I had been provided a good deal deceptive and incorrect info, from shop areas, to transferability to boot size dimension, along with being informed that used to do not need an ailment previously identified.

The Great Feet Shop

6629 S Virginia St. Reno, NV 89511

(775) 853-4884 | www.goodfeet.com


Offender: The Good Feet Store

Country: USA

Category: Shops, Products, Services

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