American reader contacted me regarding a magazine subscription promotion, supposedly in conjunction with Mastercard. They informed me they got my name from Mastercard because I am a card holder. I have since contacted Mastercard who tells me this is false, they have no relationship with this company whatsoever.
Against my better judgement, I signed up for a multi-yaer, multi magazine subscription. I was told my magazines would arrive in up to 8 weeks. 12 weeks and several inquiries later, I had not received anything. I went ahead and cancelled my subscription. A month later I received a "past due" billing from American Reader. I call customer service and told them I had cancelled my subscription.
I spoke with a pyscho named Sean Parker, who told me that my magazines could take 16 weeks to arrive. I told him that was not was originally told/promised to me. He said "well I am telling you now". I told I cancelled, he told me that I could not. He told me that I will have to choose a day to stay home from work, and the postmaster would be coming to my home to investigate me. I ended the call and called back to speak with this guy's supervisor, low and behold I was transferred back to Sean Parker.
I asked for his supervisor, he stated "I am my supervisor". I asked to speak with his boss, he said "my boss does not get on the phone and speak with anybody". I asked for his bosses name, he refused to give it.
American Reader claims to be a family owned company doing business in Great Falls Montana. False. The state of Montana has record of this company doing business in their state. I called the Great Falls Montana Chamber of Commerce, who has received many calls/complaints regarding this company. They say that this company does not do business in their town.
They have multiple names, multiple locales. They are scam artists and jerks. If they call you, hang up!!
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