Complaint / Review
ShadowShopper.com
Ripoff fraudulent billing unauthorized charges

I recently submitted a trial membership for Shadowshopper.com. Which was like $5 or something. I looked at my bank statement and there was a WITHDRAWL FORM MY ACCOUNT (unauthorized) for with a $59, which is the charge for a year membership to this website.

I immediately contacted my bank letting them know this was an unauthorized charge. I have sent several emails to shadowshopper.com and have not had any replies.

I also find it ironic that this company who solicites jobs for rating customer service in other companies has such poor customer service. I have found their customer service department one of the poorest I have ever had to deal with.

They hide membership cancellation instructions to prevent people from closing their subscription, thereby automatically signing them up for a year and charging unapproveds upon fees.

Jolynn
Douglassville, Pennsylvania
U.S.A.