I contacted Tax Masters a few months ago to help us with an IRS problem. They quickly took $1950.00 from my checking account. I gave them all the information they needed including faxing them letters from the IRS. Several weeks went by and we heard nothing. I started calling regularly to find out the status of our tax problem. I was told repeatedly that someone will call me, but no one never called or e-mailed us.
In the mean time, we re still receiving letters from the IRS about a levy on our paychecks. When I call Tax Masters, still no info. The IRS was going to levy our check on 10/1. Time is running out for us. If they garnish our checks, we won't be able to pay our house payment or pay bills. On Monday before Oct. 1, I called the IRS myself. We are filing the missing years, worked out a pay shedule, stopped the garnishment and the IRS told me which form to fill out to take off the interest and penalities.
I had to do everything myself. I contacted Tax Masters and told them I wanted my money back. If I don't get most of it back, I'm filing a report with the BBB and won't stop there.
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