Complaint / Review
Bluefly.com
Horrible return and customer service

I returned a pair of shoes due to the size issue on the next day I received my purchased. I received an email indicate that return will be credit within a 10 days period.

As of today, it's been over 10 "BUSINESS" Days after the return package arrived to their Return Center, and I still haven't received my credit back to my CC. I have tried to contact Customers Support twice, but they replied with an automatic message with no further response.

Obviously they are not willing to issue credit back for return.

Or they must have no one working in their return department, even if there is only 1 person, it should have been done by now.

Please reconsider shopping here to avoid hassle.