I received the following request from One Call Services, on July 18:
"From: robert esnayra [mailto: [email protected]]
Sent: Monday, July 18 1:55 PM
To: xxxxxxxxxx
Subject: Payless Shoe Source #4040 6405 S. IH 35 Austin TX 78744 512-447-8998
Please respond to the location and install an outlet for the Alarm Monitor. See the manager for details. Your po # is OCS-11705 NTE $150.00. Dee is the manager and she will be there today and tomorrow. Thanks Robert
Thank you for choosing One Call Services as your National Service Provider.
Robert Esnayra
Director of National Accounts
One Call Services
120 E. La Habra Blvd. Ste #203
La Habra CA 90631
562-694-1115
562-694-1166 Fax"
When I spoke to Mr. Esnayra on the phone, he insisted a check would be sent to me immediately upon receiving an invoice. My company responded to what we thought was a proper work request on 7/20 and completed the work professionally and to local and state electrical codes. I sent Mr. Esnayra an invoice on July 21st and have received no payment to date. We have made several attempts to contact him through emails and through phone calls without luck. Finally, on 8/23 I received the following answer after my third email attempt where I informed Mr Esnayra that I had not received payment and have no choice but to seek payment directly from Payless:
"Wayne, this invoice was paid for $150.00 on your invoice #2011008. Please do not threaten people unless you have your facts straight! Have a nice day! Paul
Thank you for choosing One Call Services as your National Service Provider.
Paul Smith Accounts Payable Manager.
One Call Services
120 E. La Habra Blvd. Ste #203
La Habra CA 90631
562-694-1115
562-694-1166 Fax"
We gave Mr. Smith the benefit of doubt by waiting an additional week to see if something would come in the mail or a response to our request for check number and date mailed. Neither have come as to this date. Mr. Smith is only stalling because he knows perfectly well that no payment has been made to my company from his. He mentions my invoice number but not the check number he claims to have sent to me or the date sent.
We have since checked with some of the online fraud reporting agencies and found many claims against One Call Services. Apparently, they find national clients such as Payless and sub contract work to small out of state companies like mine. They charge you for the work we do and deliberately neglect to pay us anything. Since we are small businesses, they know we cannot afford to pay expensive attorneys to file out of state claims against them. They are running a scam and victimizing small businesses like mine that are already operating in the red due to the present economic situation.
I half blame myself for not researching these scam artist before doing the work.
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