Sadly, St Johns Business Services is the firm we rely on to run our condo complex in Gulf Shores. Our calls get ignored, and on the rare occasions someone gets back to us, the reply arrives 2-3 weeks afterward. Nobody ever picks up over there, and our emails get no response either. This company has wrecked our complex. We are billed for work they never perform, and needed repairs simply never happen. The shared areas are left uncleaned, so dog feces lie all over the grounds. Whenever something has to be fixed, they stall and ignore our calls, and when someone eventually does pick up, all we hear is that we should contact our insurance before the line goes dead.
Dorothy Spears, the woman in charge there, is rude and no help at all. She had the pool crew taking water from our outdoor faucet; the pool technician admitted this to us, yet when we raised it with St Johns, they denied everything and got him to alter his account. Oddly enough, ever since that call, our water bill has dropped by $150-$200 a month. We have evidence of the water theft, including witnesses and plumbing inspections, and we intend to take both the company and Dorothy Spears to court.
We plan to fire them and get someone new.
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