Criticism Description:
Ok, to begin with i dont understand where you can actually begin! Therefore I would like to Believe...*SCREAMS* Ok I simply needed to get that out! For your previous week I've been calling the "Division OF Kids and Households". Every Freakin consultant i spoke to (i dont need there titles simply ask me my interpersonal for that thousand period!!! And lookup in my own account and you'll observe all who had been on my account) offered me the incorrect info, various ways to resolve. Nobody new something until i mentioned anything about my account! Ive been on hold for 35min, 45min now I had been about the telephone for... Well I would like to simply let you know just how many times I'd to contact to obtain through (50 times) on Thursday july 17, my greatest phone was 1hr 04min 50sec which was primarily me on-hold. One individual acquired and questioned me for my ss# and he explained he was testing the calls subsequently after 40min another guy got about the phone and dropped asleep about the telephone!!! ARE YOU SERIOUS? Im contacting inrefrence to my stamps that I want which I had been informed to call-back for and after keeping on-line for permanently the CONSULTANT FOR THE DEPARTMENT OF CHILDREN AND HOUSEHOLDS DRIFT OFF, PLUS ONE HANG-UP THE TELEPHONE WHENEVER YOUR SEEKING HELP AFTER WAITING SINCE 9 OCLOCK TODAY AND TODAY ITS 20:00PM ARE YOU SEVERE plus one woman explained that she'd an appt at 2:00pm recently and he or she stated she would contact me back afterwards and required dowen my quantity and he or she never named!
Your Desired Resolution:
First every person who was on my account since monday august 15 must be shot!!! You will find people for example my home searching for jobs to look after my family and they dont appriciate theirs. When they did they'd follow a principle in giving great customer support. Regardless of how nice i had been for them they still didnt care since they felt as if you need them more and they forgot they need their work, so that they have to be shot!!! Next i want my scenario solved with our foodstamps since i have to get my child some food since i dont have any revenue arriving and thats not great that someone that would appriciate employment cant get one since dcf favour people who could clumsy. Next i want an apology due to their disrespect. Next i want an additional compensation to must undergo all this. Ive been wasting my entire time being disrespected obtaining no support after i might be trying to deal with an incredible number of other things in my life.
This situation is likely to be examined with a criticism expert in the Better Business Office, after which submitted towards the company due to their reaction. It's our plan to permit the company 30 business days to react to your criticism. You'll be informed once the company has answered.
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