Complaint / Review
Match.com
Charged me to renew subscription after I had already cancelled, then refused to give me refund

Match.com charged me to renew my subscription after I had already cancelled in the amount of $37. I called and spoke with a supervisor and she refused to refund my money. I was told that I did not unsubscribe the correct way, but the website did inform me that my subscription would not be renewed. If it wasn't the correct way then it shouldn't even be an option.

The supervisor was extremely rude and unprofessional. That is no way to handle customer service issues. I would like a refund of my $37.