After reading several negative reviews about Key Towers and other AIMCO property move-out procedures, especially concerning the refund of security deposits, I pursued action a bit further.
Management at Key Towers tried several times to deny us a refund of our pet fee after our cat was no longer living with us and we provided the proper notification. We were charged for a full month, when the cat was with us for 15 days of the month. This was the least of the problems.
The more important AIMCO practice that I would like to highlight is its use of "fine print, " where policies are not communicated in the initial lease/contract, but then forced upon its clients at the end of the deal. This is extortion. I would propose that everyone that has ever dealt with AIMCO consider coming together to form a class action lawsuit against the company to get these practices changed and to receive reimbursement for funds that were illegally withheld from them.
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