We regret to inform you that the delivery of your shipmen t has been suspended
For the following reason.
1. It has been ascertained that adequate duties were
Not paid on the package.
Under new laws any package transiting through
The EU is liable to full duties. The sender did pay the appropriate courier fee
But did not pay adequate duties on the package. We are therefore requesting you
Pay full duty for the coverage of 119 Euros or $171 USD on the package.
As
Your name and email address were on the package for contact details you are
Obligated to pay the duties on the contents of the package
You should
Therefore contact your assigned claims Officer, Sarah Weaver to assist with the
Duty payment in
Spain, where your package is
Currently being held
Below is the contact details of your assigned claims
Officer.
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