I've never been handled so badly. Within this economy I'd just reckon that people who actually work on foot locker could be happy to truly have a work which customer support is essential. I went directly into purchase a footwear to get a present plus one of the revenue men got care of me. The sneakers I needed weren’t in-stock so he requested them from their delivery department at one more price in my experience of 2 dollars, even when delivered to the shop. Okay, I requested, pleased I go out the shop and create a right and discover Lady Footlocker nearby using the sneakers I simply ordered in-stock. I purchase these and returned to Footlocker to stop my purchase and place the $ on my bank card.
Now that is where I joined into Footlocker Twilight Zone. Following a day or two I examine my bank account online and spoke to my lender with no credit on my bill. Purchased 2, delivered one I never got, nevertheless purchased 2. Ok, lender stated keep in touch with Footlocker. I contact and got this person called JR who promises to become the store-manager. I merely inquired exactly what the shops plan was that I really could be prepared to begin to see the credit back to my banking account. JR informs me that I have to keep in touch with the financial institution, it’s not them. I told him concerning the silly scenario about heading nearby and locating the sneakers and JR releases in to the observation of “you don’t have to contact anybody below silly or retarded or bad language” none which I did so, I simply known the ignorance of getting to-go nearby to purchase the sneakers from the Lady Footlocker. Discuss an extremely poor attitude. Anyhow the man proceeds on his observation after which weighs on me. Our mouth slipped, I am talking about only a little compassion might have been good.
And So I called back again to get his title and just like a kid he'd reply after which hang-up on me before I really could obtain a word out. Then your telephone simply remained active till he ceased his conduct and solution shouting again at me. Today evidently the apple doesn’t drop in the pine since I named the internet customer service? Plus they got angry that I had been requesting the title to get a region supervisor for that Costa Mesa shop. They stated this is actually the site just and hung-up on me too. And so I named Ny and slipped into telephone Purgatory.
Our only option would be to challenge the costs with my lender and manage it this way. I'll never get another footwear from footlocker again in my life. That’s my saying and that I may move the term along to anyone who is considering using the services of them. Our error.
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