Text of an e-mail sent to eharmony.com
My experience here has been 3 years of futility. Your promises are "empty" of any real substance and with the so called "matches" you provided me I could have done just as well picking people at the mall. As much time, energy and finances this site has cost me, you can be sure I do not recommend eharmony to anyone. The whole premise of finding some "perfect" person, except she lives in "Groundswell, Oklahoma" or some other such place and I or she would have to move is a bankrupt philosophy.
After three full years, you have multiplied my anger by crushing "hope" in the process.
Your "successes" mean nothing to me and I would like to see a survey three/five years from now on how much better your system is at keeping people from divorce. I would bet in the long run it is no better than 50%. Prove me wrong.
I want an IMMEDIATE credit to my account and close it for good.
How do you people sleep at night?
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