Complaint / Review
Oceans Moving and Storage
Metro express deceitful, horrible, not to be trusted

Run, do not walk away from the company and its companion company Metro Express. The same deceitful people run both companies. Everything I was told by their representatives was an outright lie or a malicious misrepresentation of their capabilities and intent. The cost was jacked up from the initial bid, despite my having submitted a detailed inventory. I was particularly displeased when a Metro Express driver and van turned up to pick up my things when I had only been dealing with Oceans Moving. The delivery took over three weeks, despite the company directors promise that it would be delivered in less than 1 week. Then, despite my explicitly identifying the antique pieces which needed the most protection, 2 tables arrived with broken legs, and as anyone familiar with antiques knows, much of the value is in the legs, 1 tables pedestal is so badly damaged It cannot even be repaired, and a Windsor chair had its arm pulled out from the seat. This is simply the worst company ever to deal with in terms of management and execution of its responsibilities. I have reported them to the better business bureau and will be reporting them to every relevant agency.