I lost my job due to the economy. And had to settle for a lower paying job. With me being the only paycheck in the family it was tough, we got behind in our mortgage payments, decided to call Britloan services which deals with Financial Links Services, anyways after talking to a Mr Len * and giving him all the info we could think of including telliing him we had a FHA (government loan) for our mortgage he said no problem we can work it for you, and get a great reduction know as a modification, only downside was pay up front $2,400 = 3 payments of $800.00 each month, and he would start the process, So we did and we hadnt heard from him until the third payment, when I called and asked for a week extension for the last payment and was told no problem. So after final payment was recieved they were suppose to start proceedings and get the ball rolling, was also told do not make any further mortgage payments as they would be working on a modification, and we would get a reduced rate and after third month, we would be paying a lower payment. Well we followed all steps. And after checking every week online to see the results, I noticed file closed, I was dumbfounded when I seen that, I called Britloanprocessing, and was informed that because we have an FHA loan we didnt qualify for a modification, we did however recieve a 19.00 reduction from our lender who we had talked to before we even contacted financial link services, or britloan, and after all this we were told sorry you contacted your lender which voids the deal, Well we did not contact the lender (chase Bank) during the process with financial links services or Britloan, so how could we have voided the agreement, and second they knew from day 1 it was an FHA loan we had, and yet they said we qualified with them for a reduced mortgage payment. Now they have my money $2,400.00 and refused to refund it, or even return or answer my calls. All I want is for them to return my money I feel they scammed me out of.
Mike of Munroe Falls, OH
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