Usacomplaints.com » Shops, Products, Services » Complaint / Review: GotPrint - Unreliable and has terrible customer service. #677599

Complaint / Review
GotPrint
Unreliable and has terrible customer service

I'm really dissatisfied, and that I WOn't be purchasing from Got Printing again. The levels of disappointment at Got Printing – from controlling the cutting of the task, to precisely checking or handling the container that advantages acquired when trying to provide the 2nd run, to waiting before "next accessible run" to printing to get a third-time with no awareness towards the prior issues more slowing the shipping of my job –have triggered tension and charge me cash. These numerous problems are now actually charging my little not-for profit business significantly more than $1000 bucks due to elevated raced nearby publishing expenses and producing greater shipping expenses to facilitate obtaining the item within the email. Put into this, the possible lack of interest from the customer support viewpoint is unconscionable. I had been never informed there is a difficulty with my purchase before many time-delicate bit of my multiple-component purchase didn't appear. While looking for out what occurred, I'd to create numerous calls attempting to find somebody who had details about the task. I was advised I Would possess a return call-in 10-15 minutes many times throughout the procedure. These telephone calls were a lot more like hours apart. After I eventually did consult with a supervisor, I had been not provided any fulfillment regarding expediting the purchase or eliminating the price of this area of the work from my statement. I had been obviously designed to experience disposable, and thus Got Printing won't have anymore of my company.


Offender: GotPrint

Country: USA

Category: Shops, Products, Services

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