I went to sports authority on Dec 17 to buy a $649.99 mountain bike that was on sale. I bought the model # K2Zed 4.4. Both tires were flat an there was a problem with the brake cable so I said I would leave the bike an pick up the bike the next day because I don't have a vec an would have to pick the bike up with a taxicab an it cost $58.00 dollars. Picked the bike up an the next day the front tire was flat an the rear was low. Called an spoke to the acting store manager an said it was going to cost me another $58.00 dollars for a cab, (She said she was sorry an they would take care of it) They said there was a hole in the front tire an the valve steam was leaking in the rear. So they replaced the front tube an repaired the leak in the rear tire. Picked the bike up an the next day when i went to get on the bike the back tire was flat. I called the store again an was told to bring it back, again i was told they would make it right, returned once again an was told they fixed the tire, picked the bike up about 2hr later an the next day the same thing an was told to bring it back again an at this time they gave me another new bike an it seems to be great at this time. But it has now cost me $174.00 dollars just for taxi service so I was told they would mail me a store credit for all the inconvenience. But when I called to find out about the store credit I was told if I don't like it I could return the bike for a refund. I went to this store because I wanted a good product with no hassle, If I wanted to be put Thur all this I could have went to wal-mart an got a bike for what i payed in taxi fees alone. This was a $649.00 bike, not a $99.00 dollar special An do plan on writing the BBB. An they could have sent me a store credit for at least one trip in the taxi. Put nothing at all
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