I started using prospect match February 15. The service they were to provide was to send me leads at $18 each. These leads were supposed to have requested specific information about a number of different topics including: Retirement planning, 401k/IRA Rollovers, Annuities, Investments, etc. They require that you stay signed up for 15 days minimum, and 30 days before you can pause your account.
Within the first 30 days I recieved 102 leads ($1985 - including the $149 setup fee). Of these leads one, yes ONE, admitted to requesting information. About 30-35% were disconnected numbers or wrong numbers (seems a little high for people who had just requested information). Prospect match DID credit the bad numbers back in the form of lead credits - not cash - as long as you requested the credit within 10 days.
The big problem was the other 65-70% of the leads. All but one had NO IDEA what I was talking about! They didn't say, "I'm not interested" or "I changed my mind" or "Oh I didn't realized I was signing up for that"... They were completely clueless as to why I was calling. One lady said that the address I had for her was 8 years old and the email address was her old college address that had been disconnected since college 5 years ago. She currently lived in New York, I'm in Texas.
One lady was 92 years old, had been retired for 27 years, was living fully on social security, and did not own a computer. Not the typical profile for financial advise.
There are several more leads that didn't add up, but you get the point. I asked for a refund and they would not budge.
So you have some context; I spend around 10-15 hours a week on the phone calling prospects, so I don't believe it's my phone skills. Also, I have 3 other sites that I purchase leads from. All of them work quite well.
The bottom line is Prospect match is not being truthful about were the leads are coming from. I would not to business with them again, ever!
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