Yep, white collar criminals all right. You've been warned. Waggin Tails, Entirely Pets, or Healthy Pets, they are all the same scam setup. My daughter screwed up and didn't check em out. Don't make the same mistake. "D" from the Better Business, ResellerRatings has a small novel on them, and they're pretty consistently rated as low as possible here.
What they did this time:
Sold ughter one thing, charged and shipped her for another, been making excuses for weeks. Wanta bet they'll try to charge her to return the thing? Ah well, that's what attorney generals are for. I'll need to block her debit card from these people if I can, who knows what they'll do next.
Who they are:
This is really based on a brick and mortar store in Union City Ca called Waggin Tails. They've just branched out into nationwide theft instead of keeping it local. It's all privately held, no last names used on phone calls or even voicemails, and a "call center" in Norfolk NE. Not that anybody will answer the phone at the "corporate office" anyway. Of course same story for all three company names. If you work hard enough you'll find out the HQ is in CA, although the call center will lie and tell you it's in NE. They'll also tell you they just ship from the closest warehouse. Right... I'm in Ill, and they shipped from CA instead of NE. Somebody in the call center needs to learn geography.