Well, i want to first say that WorldCom is soo behind with sending there customers bills. I would like a monthly bill but worldcom has a problem with that. They send a bill every 2 months and when you finally receive that bill, everything is turned upside down!!!
Ok, i had made a payment over the phone by check for 227.96. It cleared, i received a note in the mail stating that they received the money, ok fine. My next bill, which came 2 months later said that i had a previous balance of 227.96, plus the 129.18 for the current charges. I Paid the 227.96 over the phone! So, what i did was, i just paid them the 129.18 for the current charges. I dont know if in that 129.18 was included a late charge for the 227.96 they claim i never paid.
The check for 129.18 CLEARED. NOW, i received a bill that says i owe 655.58!!! They are saying that i have a previous bablance of 357.14. Plus a 298.44 current charges. I had called them up, waited for almost 40 minutes foe them to answer my call, and i explained everything to them, they said they were going to take care of it.
YESTERDAY, i received a letter from WorldCom stating that my bills are now in danger with them!!! Let me tell you, worldcom has to be the worst company i have ever dealt with. I just called them in regards to the DANGER letter, and i keep getting disconnected due to HIGH voulume of calls.
Also - i had made an adjustment over the phone to add more minutes to my plan for 10 dollars more. It was never done and i thought i had extra minutes when i really didnt, so i got charged for going over my air time
0 comments