Usacomplaints.com » Shops, Products, Services » Complaint / Review: Toys R Us, INC - Bait and Switch Tactics. #654953

Complaint / Review
Toys R Us, INC
Bait and Switch Tactics

Toysrus, INC. I should state has dropped my regard.in this previous holidays these were supplying a 10% cash-back on the benefits system.in this periode I gained $96.00 in benefits records that we never obtained. Upon calling inside the thirty days provided I had been informed to poor so unhappy. The things they stated they'd do is send me discount advantageous to $5.00 off a $25.00 purchase. Today has is the fact that the exact same. I've to invest another $20.00 to get $5.00 and that I was owed $96.00. I never acquired them since in this periode they changed the records from being shipped because they had for that previous 2 yrs to being sent. Not being conscious of this I never received them. I believe it had been a baitandswitch strategy they invented beacuse they fresh they were likely to need to recognize a lot of cash for a lot of people. Today they're only yesterday 3-2-11 they tried to give me a $25.00 email gift certificate, however it would expire in three days. I understand that a lot of individuals are getting the same problems, I'm not likely to allow this move. I contemplate it poor company training on thier component and misleading aswell.

IT WAS PULLED FROM THEIR SITE "•Responsible: We think that integrity, ethics and empathy would be the basis where we interact and perform our company. Keeping children safe is just a foundation of the manufacturer."


Offender: Toys R Us, INC

Country: USA   State: California   City: San Jose

Category: Shops, Products, Services

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