Well it all started by me placing a order. And it was placed the first week of November. Skip ahead 1 month still no phone but I received an email saying my checking account will be billed 57.43. So I called the number that was given in the email. I was on hold for 15 minutes. Didn't mind because I was going to stay on that line to get some answers. So a woman by the name of Cathy answers the phone. Mind you her English is terrible. So I tell her that my checking account was being billed for a phone I never received. She asked for my name, and order number. They didn't give me an order number but they knew which account was to be billed. So she played dumb. Knowing full time well that she knew my account was being charged, and knowing when and how much was taken out of my account. So she starting telling me in order for me to get my money back I would need to fax them a copy of my statement. She gave me two different fax numbers and I will get my money back!!
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