To Whom It May Concern:
After a horrid experience with this company, I have decided to reach out to you in hopes of informing all about the malpractices of Total Maintenance. I recently purchased a home which was in need of electrical, air conditioning, and heating services. I meet with Marty and Jimmy, both are workers of Total Maintenance, and signed a contract to have them preform the necessary services. Besides the fact that I was charged $11,000 for a $7,000 job, I trusted these men to take on the contracting work. Basically, everything was done incorrectly and the job was never finished. After two weeks of work, Marty and Jimmy never called me back. I paid for the work, my mistake, and it was never finished. It is now taking two additional electricians, not with Total Maintenance to correct the work and finish the project. Furthermore, I have contacted Total Maintenance to file a complaint and the owner cannot care less. His argument is that the contract does not have their logo on it; but, both men came in Total Maintenance uniforms and trucks. I realize I made some mistakes along the way. But, I am hoping no other has the experience I have had with these two men or the company.
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