I am probably about done with Sahalie, unfortunately, after a round of really awful customer service. I was trying to order two of a classic Sahalie item (Wooby cardigan). They arrived WAY too large — I knew because I'd ordered three of this item before and really loved them. The customer service reps were unable to provide any information as to why this shipment was sized so completely differently or if and when I would be able to get the correctly sized garments in the future. All they said was: "If you don't like them, return them." As a fairly loyal long-term customer, I deserved better than that. More to the point, if I can't count on a company to provide any quality control whatsoever on its merchandise, I won't stay with it...
0 comments