I enrolled my children in Happy Dayz Preschool on Monday November 29th. I chose this daycare center because they advertised their hours of operation as 5:30AM to 7:30pm Monday thru Friday and Saturdays from 6am to 6pm. I informed the site director that I worked until 7pm on Mondays and Tuesdays, so I would be there by 7:25 on those days. She stated that it was fine. I also explained that I work 1 Saturday per month from 8am to 12pm and she explained that was fine as well. On Monday, November 29th I called the daycare facility to inform them that I was on my way to get my children. It was about 7:15pm. I spoke with Shilpa, the site director and she was very rude. She asked me if my boys were going to be there that late every day, and I told her that as I explained before, my boys would only be there until 7:25 on Monday's and Tuesdays. I confirmed that they were open until 7:30 PM Monday - Friday and she said yes, but that she didn't tell the teacher that was on duty that my boys were going to be there that late. She explained that they usually close when the last kid leaves which is usually before 6:30 PM despite the fact that they advertise their hours to be 5:30 am to 7:30 PM. I asked her if I needed to find another daycare center and she said no. On Wednesday December 1st I noticed that my 4 year had a little cough when I dropped him off at daycare. I called around 1:30 PM to check on him and they told me that he was wheezing, but it wasn't anything serious and that I didn't need to pick him up. I told them that he has never been formally diagnosed with asthma, but from time to time he has breathing problems. I told them that I was on my way to pick him up. When I got there, my son was obviously struggling to breath and none of the teachers were concerned. I took him to urgent care where he was then transported in an ambulance to a hospital (J C Lincoln). On Friday December 3rd, I informed the director that I would be bringing my boys in that Saturday because I had to work from 8 to 12. She told me that I couldn't because they would be closed. She stated that it wouldn't be worth it for her to have a teacher come in just to watch my two boys on Saturday. Eventually after I pointed out that she clearly told me they were open on Saturdays, we came to an agreement for them to go in that day. On Monday December 6th their teacher Linda called me complaining that my 4 year old son wouldn't take a nap. She said there weren't any other teachers there to color with him, or do anything with him. Basically she was telling me they were understaffed. On Tuesday December 7th around 2pm, the site director called and told me they didn't want to watch my children anymore and that I couldn't bring them back the next day. She them demanded that I leave work early at 6:00 to be there to pick them up by 6:30pm. This gave me less than 24 hours to find someone to care for my children so that I may work.
I was trying to find a new daycare the whole time my children attend this hole in the wall dump, but it is nearly impossible to find quality and affordable daycare. Regardless of your situation, please don't allow your children to attend this facility. Most of the teachers have their own kids there whom they favor.
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