Member solutions has received my payments in full but keeps billing even though the contract is canceled. I have spoken on the phone with them multiple times and each time they change their story.
I do not want to write very much because I have already contacted the BBB and will let them finalize their report. I will say that I have paid in full and fulfilled my contract but they have processes in place to keep billing me additional bills.
One day they say they received my written cancellation and the next time we speak they never received it.
I have two request for anyone reading this; first if you are thinking about using their services please do not and find a different way to pay your martial arts studio. Secondly, if they have not followed the contract or have tried to get you to pay additional amounts please report them to the BBB.
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