11/21/03
I am writing this to post on Usa Consumer Complaints.com, and to file a complaint to the Federal Trade Commission.
The subject company, or companies is TV Market aka TV Market.com, or TV Product.
On Friday, November the 7th I ordered a product called the Ultimate Chopper from TV Market.com. My credit card was debited on the 11th in the amount of $55.90. When there was no indication on their order tracking site that the order had shipped, I started looking at different sites to see if there had been any problems with this Co. I found complaints on the consumer complaints sites.
I tried to call them using the telephone # supplied (262) 206-1893. I got a recording saying that that # was unable to receive calls at that time. Since that time I have tried numerous times to call that # with the same results. I also called the 1-800-315-0572 number that is posted to place an order. Again I got a recording wanting me to leave my name and # and they would return my call. They never did.
I also sent an email to their customer service address [email protected] That has also gone unanswered. I sent another email to the [email protected] That too has gone unanswered.
On one of their pages they state that if you have any troubles, please use the contact information below to contact us.
Company name; TV Product
Contact name; Chris Reoch
18960 W. Greenfield Ave.
Brookfield, Wi 53045
In addition they list the above telephone # and email address. Also is a fax # (262) 7866-2633
On Nov. 14th I contacted my credit card Co to dispute the charge. They have assured me that they will go after them, also that I will not be charged for that transaction.
Yesterday, Nov. 20th I called the Brooklfield Police Dept. To file a complaint against them. I was told by them that since I lived in Oklahoma that I would have to file a complaint locally. I did that. Time will tell!
I would suggest that anyone else that has had a similar experience to take the same action that I have. With enough complaints, we can get these people off the internet, and perhaps off the street!
John t.
Sallisaw, Oklahoma
U.S.A.
0 comments