Usacomplaints.com » Shops, Products, Services » Complaint / Review: MxEnergy - Total Lack of Integrity and No Customer Service. #605745

Complaint / Review
MxEnergy
Total Lack of Integrity and No Customer Service

Deregulation has been the worst idea that the State Of Georgia ever had! While we were doing business directly with Atlanta Gas Light the customer service was excellent. The claim is that our costs will go down with competitive resellers. No one I know talks of anything but trouble with this plan.

The worst offender is MXEnergy. They have a real problem with integrity. I have filed a report with the PSC because I cannot get a fixed rate. Their response, "she never asked for a fixed rate". No of course not, I want to pay more per therm than anyone else in GA.By the way, the PSC never questioned them.in fact, MXenergy has multiple reports with the PSC with no corrective action shown. I smell a rat. The politicos in Atlanta have a pretty bad reputation for corruption and it looks to me like a gas reseller might be taking advantage of that.


Offender: MxEnergy

Country: USA
Address: PO Box 2197
Phone: 8007187049
Site:

Category: Shops, Products, Services

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