Doug Turner purports to be a "concierge" who will usher you to a charmed VIP experience. After visiting his website, I called his company to ask about pricing for the fighter jet packages and Doug Turner himself answered the telephone. From the get-go, his tone was unprofessional and disinterested.
Since, he sounded so annoyed that I had called, I tried to "break the ice" by telling him that my company had rented a mansion through his services in the past. However, before I could finish my sentence, he interrupted me and gave me the pricing on the fighter jet packages.
I then asked him about the qualifications of the pilots and Turner again interrupted me and said aggressively: "they are ex-Air Force." Since my specific question was not answered and since I work in the aviation industry, I asked Turner how many hours the pilot had in this specific aircraft. Turner seemed shocked someone would actually ask about a safety question related to his fighter jet joy rides! He laughed a bit and said rudely: "We know what we're doing, we've been doing it for a long time" Before I could say anything, he said: "BAH-BYE!" Just like that! And hung up on me!
I called him back a few minutes later and told him that there was no need to be rude and he interrupted me and said. "I don't want your business... GOOD BYE" and agian hung up on me!
It seems my lucky stars were watching out for me because I later spoke to a friend of mine about this disturbing experience and he told me that Doug Turner's contacts for fighter jets were even shadier than he was and that Turner does not make sure any of the fighter jets were well maintained. He added that Turner had stiffed so many people that it was amazing that he was still in business and that he was a lawsuit waiting to happen. However, my friend said that Turner would be the type to have all his assets in someone else's name, knowing full well the high probabilities of a lawsuit brought against him!
I was so glad not to have given my hard earned money to Turner, especially, after he could not answer a simple safety question for a service as high-risk as a fighter jet flight! I suggest you steer clear of Doug Turner and his so-called "Concierge" services. He charges an arm and a leg and he does not deliver most times. He is a rude, arrogant, and unethical. Remember, you have a choice as a consumer and there are many other ways/services to get the same or better VIP experience.
0 comments