In March a representative by the name of Jenny called my office, she said she had spoken to our CFO - Michael Turner about buying office supply, and that he made an order with her and needed me to go over quantities. She had told us that she has an office supply business in Allentown, PA and that she is moving to Florida and has to get rid of her stock.
I placed an order for different items, in the sum of about $500. Few weeks later 7 boxes were shipped to our office, containing items I never ordered and triple the quantity of the items I did order. I contacted South Bay Office Products; there is never an answer at their office, so I left a message asking them to call me back between 8 AM - 4 PM. They contacted me after hours and left a message to keep the items I didnt want for free, since it cost them more to ship it back to Florida.
Few weeks went by and I received an invoice from South Bay for $5614.05. I called them again, there was no answer, left a message and asked them to call me back by 4 pm. I also sent them the a letter by mail. Again, they called back after hours and left a message that there was a mistake, and I was over charged and they will send new invoice.
A new invoice came in and it is for $2730.60. Still $2000 more then we ordered. I contacted them again, and left a message that I would like to return all the items. Once again they called after hours and left a message that they have a No Return policy. I searched for their website online, and to my big surprise found many Fraud reports, on consumer websites, it turns out they pull the same trick with all of their clients.
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