Usacomplaints.com » Shops, Products, Services » Complaint / Review: Zoosk.com - Made initial purchase of $29.99 for one month membership. Zoosk upcharged my CC to $119.88. #578634

Complaint / Review
Zoosk.com
Made initial purchase of $29.99 for one month membership. Zoosk upcharged my CC to $119.88

On April 8 I purchased a one month membership to Zoosk.com. I am internet savvy enough and experienced enough to make absolutely sure of what it is I was purchasing. There were three upgrade options, a one month for $29.99. A three month for $59.97 and the year membership for $119.88.

I made absolutely certain to fill the bubble, place check mark, or fill the box of the one month membership for $29.99. Even before final submission I went back and double checked that I had placed the mark in the correct box. "Yep, the bubble is filled for the one month membership for $29.99."

But, low and behold, I check my on line statement 24 hours later and I am being charged $119.88!!!

I immediately called the telephone number associated with the on line transaction and got the voice mail recording stating that they don't take calls and I will be unable to speak to anyone. It said the only way is through email. I emailed them and have yet to get a response back.

Called my bank and it appears my bank is in on it to. Bank won't stop payment or refund money unless I can prove that I only wanted the one month membership.

Stay away from ZOOSK!


Offender: Zoosk.com

Country: USA
Phone: 14153621000
Site:

Category: Shops, Products, Services

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