We completed an online form for mortgage refinance information and received calls from 5 companies. Paul Stogner of Integrated Capital Management called, (not a cold call, as he knew who he was calling).
As my husband's name appeared in the original inquiry, he asked for him, refused to identify himself when asked and would not give company name when I asked him for it. I explained that, if he was a mortgage company, I was Sandra, the wife, and that I had filled out the form and was taking the information. He again asked for my husband, told me he had no idea who I was, and again I identified myself. He got rude and I ended the call.
He sent an email with contact information, and I responded with an email asking him to remove our name and information from his contact list. The reason I gave was that he was rude and unprofessional during our telephone conversation. I thought it important that he know why we would not deal with him.
He sent a second email instructing me to not send harassing emails to that address or his business.
I responded, saying that I was sorry if my prior email sounded harassing. It was simply meant to be a request for no further contact. His email address to which I responded was the one he used to write to me. I had no other email address to use.
I also informed him that I had filed a complaint with the Atlanta BBB (Complaint #27136719) and was considering follow-up action with the appropriate bureaus/commissions in Atlanta or the State of Georgia if he did not comply with my request for no further contact.
No other representatives of mortgage or banking firms acted in such an unprofessional manner. Just Mr. Stogner. I have blocked his email address, and I have requested that, should he feel the need to contact us again, he should use regular postal mail. Any further contact information will be forwarded to the necessary organization.
This man's behavior is childish and unprofessional - and, in today's age of people doing dangerous things, somewhat worrisome. He appears to have taken this to an unnecessary level, and we are sorry that he ever got our information off the website. We had to provide our social security numbers on the inquiry form, and we worry what he might do with our confidential information.
If necessary, we will refer this to our lawyer to find out how to handle any further contacts from this man.
Please be aware of all of this if you are thinking of dealing with him.
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