They take your money adopt a pet out to you with false information, stating pet is great with children, other pets and just a really great dog with people, turns out dog is food aggressive, aggressive with other animals and bite's children. I was told to bring her back the following day after adopting her with being told I would have the option to take a different pet, well that was not the case, they offered no other pet, they took the dog and also no refund. Have sent numerous emails to person who runs shelter Jennifer Rogers and she has not answered any emails now. All I wanted was a pet for my little girls and they basically stole my money. Unfair and unprofessional, legal aid gave me advice to first send additional email which I did and still no answer, and they also stated to file a complaint with the Better Business Bureau. I have still received no email, nor phone calls, owner is ignoring me and refuses to rectify their error. Have given me no other options other than to write this report to several companies. The company works out of Petsmart pet store and have also forwarded complaints to the Petsmart corporation.
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