Usacomplaints.com » Shops, Products, Services » Complaint / Review: Hill Country Dry Clean - Abusive dry cleaners. #552518

Complaint / Review
Hill Country Dry Clean
Abusive dry cleaners

I'd been utilizing Slope Region Dryclean for three years and have been happy using their function.

Per week before Holiday, 12/16/09, I decreased-off a number of my Partners tops to become washed and pushed and was handed a to confirm that I'd "PrePaid" my purchase, this ticket also had the sum total quantity of tops left to be achieved having a discription of every on a single solution.

I got more tops in 1/12/10 to become washed and that I was handed tops in 3 bags WITHOUT ANY SEATS in it. I returned 1/13/10 to choose-up the tops quit 1/12/10 and these had a solution coordinating my backup of the solution left 1/12/10.

After I got home and examined the bags of tops WITHOUT ANY SOLUTION to OUR backup of tops quit in the products 12/16/09 it had been uncertain in my experience easily had gotten all of the tops since these 3 bags had no seats in it to confirm. Therefore the following day when I was out buying I quit from the products to ensure I'd selected-up all of the tops.

After I tried to describe why I had been examining to ensure I'd gotten all my Partners tops issues went terribly wrong.

The girl who I had been talking to got really annoyed and began to increase her speech in my experience. I attempted to describe my issues, that I'd gotten tops without any seats and confirmed her my copies of the washing solution dated 12/16/09 which she subsequently required within the shop together with her.

The following thing I realized I'd an older

Lady at my car screen yelling at me and informing me to "log off the home!" I attempted to describe my concerns to her-but all she might do was shout correct in my own encounter at my available vehicle screen! I requested to consult with the Supervisor and was informed by this loud factor that she was the supervisor and also to log off the home! I informed her I needed my seats back since I have required them for Tax and he or she replyed that she did not ask them to... As she was standing there with the seats in her palm! The following point I understand this "supervisor" is yelling for anyone to contact LAW ENFORCEMENT! I attempted to keep in touch with her-but it had been no use, and he or she wasn't providing me back my seats often. I got out-of my car and got the seats where stage this "supervisor" attacked me and struck me within the back and pushed me against my car when I was looking to get in my vehicle. I waited before Authorities arrived. Two Vehicles value. I discussed what had happene. I had been REALLY UPSET over what had occurred and was in the centre of an ASAMA ASSAULT! I'd named my Spouse when things got insane in the drive thru and he was still about the telephone and requested the Official to please provide the Operator of the products his (my Partners) Mobile Phone Amount so he might keep in touch with the dog owner, that the Official did. After hearing my consideration of what had occurred this Official explained this "supervisor" wasn't too vibrant and did not appear to comprehend a lot of something that both he and also the additional workplace were requesting her and never to become also annoyed, the operator might strighten it out.

The master never called.

Recently I got washing to a different precise location of the same products since I have was pleased with the job they did and there is a merchant account currently set up for that pre pay they might require, and that I quit 10 tops to possess washed. I acquired a contact today at 7:40AM in the future and pick up my washing and they were utilizing their to decline assistance in my experience. I asked who created this choice and obtained another loud garbbled solution that it had been not that individuals company!??? And yes she was the supervisor there! And so I returned towards the products and selected-up my PREPAID washing. Ideally we are returned the costs for function NOT COMPLETED. About the solution was scribbled "PROHIBITED ON PRIMISES!"

I've been insulted beyond perception, had Law Enforcement named on me, and with no type of notice or caution been banned from "the primises" of the company, all for asking questions about my own home left within the treatment of those products

I'd prefer to consult with the homeowners only for my very own reassurance, since I have possess a hardtime thinking that the Business Proprietor might approve this kind of therapy to get a longtime client.


Offender: Hill Country Dry Clean

Country: USA

Category: Shops, Products, Services

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