I totally agree with so many of the complaints I see on usacomplaints.com about this Reply! Company - they have made many promised results, and pitches about the ability to return leads that are not appropriate, are for people who have sold already or bought already or are represented by other realtors - yet when I return them they present me with a different return policy in writing than was agreed to by their rep - AND I HAVE IT ON VOICE RECORDER NOW because after I finally got them to cancel (took 2 months) and after they stole several THOUSAND dollars from my checking account in November and December I was contacted by their sales teams trying to sign me up again... I recorded the call this time and let the say everything to me all over again - then after I caught them I politely explained that I had them on recorder - replayed it for them and that I know their policy is not what was being said to me - that I already filed disputes with my bank about the over charges and I would like to never receive a call from them again... This company over-charges, never refunds even with legitimate returned leads and bills irregularly at dollar increments which dont match the agreed upon terms. Please dont get me started on their inferior product. They give a canned response as indicated above about the number and percentages of leads to make deals but clearly skate around the actual complaint about being over-billed and they never address the FACT that we are being told LIES about their return policy and the quality of their leads as an inducement to provide privileged financial information which they later use to rip us off EVEN AFTER WE CANCEL!!! Folks - this group of goons just charged my card AGAIN on 21 January YESTERDAY a fee for $100 - which (again) isn't even a multiple of any of the fees they have or for a lead that they charge... I canceled MONTHS AGO!!! Even if you factor in the 30 day cancellation period its been WAY OVER THAT I have been hit for several thousand dollars by these bastards they never respond to my complaints or requests for refunds - they are operating illegally they are STEALING! I will gladly post a $5,000 bounty to a crack attorney to help us who were scammed to join together to go after this group and their owners for their blatant fraud - which means their damned corporate veil cant protect them I want the car, the house everything Force them to sell everything and pay us back! Whos in for a class action? I certainly am! I got the first 5K in costs what can you offer up? If you work for REPLY you should know I am going after them and your paycheck. Get out, run as fast as you can to the FBI because were going after all their bank records to contact EVERY SINGLE person they ever billed and we are going to compile a HUGE list of complaints, detailed and factual. We want to prove beyond any doubt that what we are saying about their bait-and-switch and inducements to buy with inaccurate and outright fraudulent misrepresentation of their internal return policies as well as their product quality being terrible. We want to show to the attorney generals in every state he has ever billed a customer in that he is worth taking down via means of the consumer protection and fraud divisions in each state. If anyone would like to submit to me a detailed (dates, times, $, agreements, who spoke to/when,) summary of your dealings with this company please do so I will post them to a specific website for this joint effort to go after this company and its owners. Please visit: http://www.stop-reply.com for details on how to join up. Site will be live very soon and we can all figure this out together!
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