I had the same experience with this same company, they have a paragraph buried way down in the agreement providing you with a mere 20 days maximum to complete all of your documents, and this for a legal action that can take up to a year or more. I can say with complete confidence that this is entirely intentional on their part and that they are quite obviously making a lot more money springing this lame and seedy little bit of extortion on their paying clients (the stupid americans) If they were forthcoming about this information at any point during the process either via a simple countdown timer at login, or even possibly an e-mail reminder indicating that you are about to forfeit all of your documents if you are not complete within X number of days than that would be acceptable to me. The fact that it would be ridiculously easy for a web programmer to automate emails based upon a date of expiration, is further proof that they are intentionally duping people out of more money.
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