I hired Knock Out Cleaning to clean my home. They started in the master bed and bath then went into the dining/living room area. I went into the master bedroom and bath to check and had to have them do the bathroom again. I then noticed none of the wall pictures were dusted or my headboard.in the dining area one worker was vacuuming, one was cleaning glass tables and the other was dusting. I noticed that there were streaks all over my tables and had to have them do it again. Then I went into the dining room and noticed a spot on my carpet. Their vacuum burnt the fibers in my carpet and when I walked around I noticed three other burns. I showed it to the owner and he said that he was insured and wanted to resolve the issue. He told me to get an estimate of the carpet. I called his insurance company and they told me he no longer was insured as of May. I sent him an email regarding. I got an estimate and emailed in to him. He was not happy with the price and said he would look into this himself. I told him he cannot choose where to go for a carpet for my home. He is not responding to my emails anymore. I reported him to the Better Business Bureau and the Florida Department of Agriculture and Consumer Services with is also checking into this matter.
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