The end of July i snet 13 gold rings, all new and a number of silver items, to CASH FOR GOLD USA. They advertise that you will have a cheque within 72 hours. I waite over three weeks, only to receive a cheque for $57.88 and the return of the silver items, even though they said they bought silver as well as gold.
I contacted the company upon reciept of the cheque and told them that they must be joking. This was not an acceptable amount. They offered to up the amount by an additional $50.00. I said that was still not acceptable and to please return my gold rings.
I waited another three weeks, and lo and behold what do i get in the mail? But the cheque for $57.88. I phoned the company again and asked what they thought they were doing. I was expecting my gold rings back not the return of their cheque. Again they offered me an additional $50.00. Again I declined and made them a counter offer which they declined, We agreed then that i would once again return the cheque and they would return my gold rings.
It is now October and i still have not received my rings back. I honestly don't believe i will ever see them again. I don't believe they had any inetention of returning them to me in the first place. They have probably been melted down by now which would make it impossible for them to return them to me. What i sent to them is as follows, - 1-w/gold amethyst, 3-y/gold ruby, 1-w/gold emerald, 1-y/gold green periodot, 1-y/gold citron. 1-y/gold opal, 1-y/gold topaz, 1-w/gold gemstone w/diamonds, 1-y/gold blue opal, all but the ruby's and opals had diamonds on either side of main stone. The retail value of these rings was around $1,000.00. I paid around $650.00 for them not including shipping and handling costs.
All i want from CASH FOR GOLD USA is either my rings back, or a fair payment for them, not $57.88. I should have known that their advertisement was too good to be true, but I fell for it anyway and am now paying the price.
I don't think companies like this should be allowed to stay in business. They take advantage of people by making big promises that they have no intention of keeping.in these tight economical times more people are trying to make an extra dollar any way they can and if it mens selling off some of their jewellery so be it, but don't take them for a ride and rip them off. It's no way to do business.
What can i do to rectify this and bring it to a closure that satisfies all?
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