The National Action Financial Services debt collection agency is operating in a way that does not comply with the FDCPA. They have repeatedly called me regarding a debt without first sending a debt validation letter. When I asked them to send one, the representative was rude and belligerent. He expected me to authorize payment over the phone without first receiving an official notification in the mail. I asked for the address of the collection agency, so that I could send them a letter formally requesting a debt validation letter and requesting that they cease and desist the many phone calls I have been receiving over the course of each day. The individual I spoke with refused to give me the address of his company! He then proceeded to YELL at me when I repeatedly asked him for his business address. I was extremely suspicious at this point. I have successfully dealt with legitimate debt collection agencies in the past and have NEVER had this type of treatment.
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