Usacomplaints.com » Shops, Products, Services » Complaint / Review: OEM Parts Warehouse - Bad service. #498916

Complaint / Review
OEM Parts Warehouse
Bad service

Iam creating this evaluation in desire of preserving another person in the annoying

Encounter I've had with www.TheOEMPartsStore.com.

On August 4th I'd requested a component for that Landing Gear on my 5th Wheel Van. I had been informed at that time of putting the purchase that it'd consider one more 5 times more than the standard 4-to 5 times whilst the component needed to originate from the maker. I easily decided to this and created my $60.35 purchase.

After 17 times I started calling TheOEMPartsStore to obtain standing on my components. I had been first informed that I had been laying concerning the schedule which the records suggested I had been cited 2 weeks for shipping. Besides the undeniable fact that 17 times had handed and also the component was late, it was a rest and also the stage where I began to be worried about what I'd gotten myself into. I had been informed the wait was within the delivery in the producer.

From here issues just got worse. All of the occasions I'd contact no live individual might answer the telephone. I would have to abandon a voicemail and wait a callback. On several events after eventually achieving somebody, I had been guaranteed a callback possibly later within the day or even the following day. Many of these never arrived and included still another follow-up ask my component.

Throughout The week of 8/18 I eventually had still another difficult dedication from TheOEMPartsStore. They assured me the component might deliver on 8/25, which because the producer was shipping straight to me I'd nevertheless obtain it that same week.By 8/27 I'd obtained no conversation from TheOEMPartsStore showing the component had delivered and so I named. Obviously I used to be informed all over again my component hadnot delivered plus they had fallen the basketball on third up with me. I required a reimbursement only at that

Stage and also the shop worker requested that I provide him the chance to test one final time to facilitate my purchase and find out if he could easily get it in my experience exactly the same week. I reluctantly decided that I Would maintain the purchase when they understood they might get me the component exactly the same week. I anticipated my callback all day long on 8/17 which never arrived.

At approximately 5PM on 8/17 I put still another phone to TheOEMPartsStore. I had been informed the the component might deliver that evening. Sadly it had been never meant to ship straight to me as guaranteed by TheOEMPartsStore worker and wouldn't appear exactly the same week. The component needed to visit TheOEMPartStore after which in my experience.

At this time I required a complete refund. I had been informed that I really couldnot have a return. While I confronted to reveal the reality about TheOEMPartsStore with online evaluations I was informed I Would be prosecuted for slander.

To date 23 times waiting... Nevertheless no element in website. I'd NOT suggest anybody ACTUALLY conduct business with TheOEMPartsStore. E-commerce clearly has hardly any procedure in position with regard to-order control and follow-up and it is undoubtedly one of the most dishonest organization I Have ever handled. I still don't have any religion that I Will actually get my component.


Offender: OEM Parts Warehouse

Country: USA

Category: Shops, Products, Services

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