Complaint / Review
The Body Shop
Unprofessional and rude. The business that doesnt give a dam

I have been mistreated. The manager of the store Tara at store #797 of this location had been rude and told me an item I purchased the week before had never existed instead of helping me.

I called to the consumer care line and left 4 messages, no return call. I emailed to someone who could help through their website, and no response. It has been 2 weeks since. It just proves they don't give a dam.

They stated in their values from their site "We know that you're unique, and we'll always treat you like an individual. We like you just the way you are." Why was I mistreated by a manager? Is it because I am asian?

Rada
Mesa, Arizona
U.S.A.