Usacomplaints.com » Shops, Products, Services » Complaint / Review: North Dallas Equestrian - This barn did not give me the service they promised and refuses to refund my money. #463027

Complaint / Review
North Dallas Equestrian
This barn did not give me the service they promised and refuses to refund my money

The owner of this facility and I agreed that my horse would be in a 12x12 stall at night and out in the pasture at night. He would be grained twice a day and would be well taken care of. Although he did say he used few shavings, I had no experience with this so I didn't pay that much attention to it. I gave his $1300 ($750 deposit and $750 1 month board).

The day I brought him into the barn and got him off the trailer, I was told he would be in quarantine for 2 weeks. I could see quarantine for a couple of days, but not 2 weeks. He was completely isolated, in a bare paddock with no shade and no grass. He was given minimum hay. This paddock was also attached to a metal barn where he was kept on some nights. The stalls in this barn were 10x10 which I thought too small for my horse which is why I chose the barn with the 12x12 stalls.

He was forgotten (by the owners own admission) in the 10x10 stall in a low ceilinged barn that was made of metal (hot) for 5 to 6 hours and when I got out there he was swetting profusely. After the two weeks quarantine in hell, he was let out to the pasture with a few other horses. He got to be out in the pasture a few days and then it started raining. He was kept in the barn (12x12 stall) for 1 week when I left the barn. He had been sleeping in his own urine due to the fact that there were hardly any shavings. His blanket reeked. My horse was angry and not taken care of. Shadow has never had any problem in any barn we have been in, but he kicked a hole in the door he was so mad. One of the things this owner said he did purposefully was to never feed at the same time. My poor horse was almost sick when we left that barn.

I was told I would get $200 back since he was in the 10x10 stall for 2 weeks. I have yet to receive anything. I hope no one goes to this barn because it is not a good place for your horse and they do not do what they say they are going to do.


Offender: North Dallas Equestrian

Country: USA   State: Texas   City: McKinney
Address: McKinney, TX

Category: Shops, Products, Services

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