On May 9th I bought a theme to get a site I needed to construct for my new company. Before buying I ensured I go through all the FAQis and Declaration Contracts. I resolved anything seemed adequate to buy. I acquired my charge card and created the purchase
Now the fun begins. I get an a note in the site to key in my telephone number since an owner may contact me watts - a signal to feedback and confirm my purchase. Okay, telephone rings, choose up, got signal, place code in. I get a connect to my theme and reduced and see nothing shows up. Every page is empty, red xis every where and "can't show site" mistakes all over the place.
I then sign onto their online talk with talk watts - a repetition. I am attempting to clarify what's occurring and watts-out informing me they change me with a one else and I've to replicate myself once again. I believed which was rude but hey whatsoever, right?
At this time I had been much more annoyed than after I bought the empty theme for $64. I really couldnot overcome how my concerns were being overlooked. Lastly "John" informs me I've to e-mail John to get a reimbursement and thanked him and sent John.
Today, May 10th I examine my emails. It is today 1pm and that I sent them about 12 hours before. However no reaction. I approached CHRONOPAY.com that will be their vendor I suppose. (I believe they're exactly the same people, all of them possess the same feature). Anyway, after I described what happened she explained to make contact with them. I mentioned I tried that and that I have various different figures for them. What is happening? I've a NYC # a Ca. # after which you??? I really donot understand. I tried the # she offered in my experience reduced and see they get the telephone. No, "hi templatemonster, how do I assist you to?" Only A dead silence. I'd to request if it had been Theme beast.
Thus for your third-time I described what occurred and that I was therefore discouraged from all of the hoops I've to leap to obtain some aid I simply needed a return. Andrew was not rude at-all but did not appear to possess a hint whilst the remaining people I possibly talked t - via conversation record or even the another person on Chronopay.com.
Through all this I had been really relaxed and incredibly skilled. I believed after I talked t - Andrew I had been receiving kind of the exact same. He was not exceptionally skilled but obliging. He explained he would send me a Waiver of Trademark when I signal and return they'd return me. I stated thanks I'll get that back ASAP.
I received the waiver, authorized and faxed. Then I obtain this exceptionally needless, rude, ridiculous mail from John. (I'll publish about the base of site for you really to study). It had been probably the most absurd, unprofessional, needless e-mail I've actually obtained. He explained that I had been "black-listed" from their website and that I would not have the ability to buy something from their website again. Haha! As though I'd actually create that error again!!! I'd never send one to their rip-off website and sometimes even take a look at their website again. Is he severe?!?
I subsequently recognized they work-out of the house and purchased into some kind of business operating from their houses. Which makes more feeling regarding all of the various #is and also the questionable business integrity.
Anyway, I'm acutely tired of these kinds of pseudo businesses tearing me down after which getting the nerve to become unpleasant. Somebody must advertise these jerks.
Below is just a backup of the talk records between myself and also the online owner after which the e-mail John delivered to me.
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