Incident = I purchased 500 leads for $840. All the leads were cold calls, but were advertised as qualifed leads of people who are interested in buying life insurance. I have discovered and have proof that the company is a scam. They have a garuntee which which is a lie.
I called every person on the list they gave me. The people I called were supposed to receive a pre qualifying letter in the mail, (which I received a copy of as well) in turn they were supposed to call the number on the mail literture And then they would be qualifed to see if they were candidates for insruance. If they were quailfied I would get the lead. I described the letter they received in detail to the alleged qualified list and not a single person said they received the letter, called in from a letter or was interested in insurance.
Besides the origin of the list being a fraud, Proleads services has a guarantee on there leads that they are not honoring. The guarantee says that I will receive $650 in commissions per 100 leads reached. I received no commissions at all from the leads. As I was struggling through the list, I tried several times to reach the person "Connie Miller" who sold me the leads, I never reached her. She called me about 3 times a day for a week before I made my first large investment to my business and ever since she got my money, she never spoke to me again. The only method of payment was through check. FOLKS NEVER BUY FROM A COMPANY YOU DON'T KNOW WITHOUT USING A CREDIT CARD!!!
I left messages and tried speaking to other people at Proleads, and they were rude, unresponsive, vague and if I asked them a tough question they just hung up. Now when I call when I say my name they hang up.
Proleads told me I have to mail in all the bad leads for them to investigate and then they will decide if they will return my money or not. Although I was not satisfied with this hazy answer, I sent them all my leads back in certified mail and they refused my package. Not even looking at my leads and the letter I sent them alongside in complaint.
In Proleads final package of leads e-mailed to me, They mistakenly sent me together with there leads, the information on where they brought them left on the excel spreadsheet. It all came from infousa.com, and they were not pre-qualified insurance leads, all proleads services does is buy addresses AND PHONE NUMBERS that were scrubbed against the do-not-call list. I called the Infousa.com contact and I told him the ID numbers I received from Proleads and he told me that they were buying phone numbers for around one tenth the price I was paying for leads that were supposed to qualified but were not. He said the Vendor had a large quantity of leads purchased from infousa and he felt bad that infousa was dealing leads to Proleads, unknowingly to what Proleads was doing. My last action to them was sending them back the all the leads with notations of what happened, with priority mail and she just hangs up everytime I ask for a refund.
Marc
N. Bellmore, New York
U.S.A.
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