Usacomplaints.com » Shops, Products, Services » Complaint / Review: Koh s Department Store - Kohl s Department Store Opened a New Account - MISTAKENLY did t hit send upon paying the bill on time. #445924

Complaint / Review
Koh's Department Store
Kohl's Department Store Opened a New Account - MISTAKENLY did't hit send upon paying the bill on time

Went into a Kohl's FOR THE FIRST TIME in Oct 08. Went to check out (bought 89.00 worth of merchandise) and was offered an additional 10% off if I "joined them for a credit card". Joined. Got the additional 10%. They sent a bill and I sat down to pay it BEFORE (Nov 08) the due date It was the Thanksgiving Holiday (How ironic is THAT!) signed up and "paid the bill". Evidently I didn't hit "send" (so they say... Hmmmmm). I received a Kohl's envelope in Dec and ignored it because I thought it was "junk mail". Rec'd another envelop in Jan and decided to open it. To my suprise I had a "balance of 157.00 which included past due fees. I got on the "horn" and basically shot the messenger... Ended up paying the bill over the phone on the spot and closed the account. Now it's April 09 and I get a notice from Bank of America that they have lowered a credit limit on my charge card (there was a zero balance anyway) so I called because the notice stated that I have delinquent or derogatory information on my history so they "lowered" my credit line to $5K. I get on the phone w the credit card co and well, you KNOW how THAT went... Long story short, Kohl's has RUINED my credit in one fell swoop!!! I will NEVER again shop there (was told when I called Kohl's I was told by a rep that he would submit it but that the requests normally NEVER get approved for removal. I am on the law enforcement/military arena. This SHIT is going to bite me upon reinvestigation for a security clearance. I will NEVER shop at Kohl's again and I am going to "encourage" my friends who shop there to do that same. Wasn't worth the 10% coupon was it... P.S. What Fing business is it of another credit card Co that the card has a ZERO balance on!!! These CC companies need to be STOPPED. All of them are in cahoots together!!! Whatever. Im done. I've vented. Makes you wonder what they're doing to people who actually cannot/do not have the lugsury of making their payments because they've been laid off work and can't even pay an electric bill let alone a house payment OR a stupid ass Kohl's card that was PAID, PAID, PAID!!! I hate this... Follow suit PEOPLE!!! These guys are getting bigger and bigger (Walmart ring any bells? We will never get out from under these guys no matter what you do.


Offender: Koh's Department Store

Country: USA   State: Arizona   City: Apache Junction
Phone: 8005645700
Site:

Category: Shops, Products, Services

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