I received my February ATT phone bill and noticed an extra charge of $14.95 on my bill. I called ATT rep and they said it was a voicemail service and they cannot prevent 3rd parties from billing through them. Why can't ATT protect their customer's???
That is ridiculous... I have seen that other ATT customers have reported to your company as far back as June. They claim you sign up for it on the internet which I did not do. This company takes your email address and have obtained your home address and phone # from another source some way and then bill ATT for their services. When you call they company about this charge, they argue with you and claim you did it. When you call ATT, they claim they can't help you... There is so much fraud on the internet and scamming going on. Why can't a big company like ATT block them. I have been billed by this company for Feb & March so far, and they claim it will takes 2 - 3 billing periods to remove it? Why is that? So they can keep collecting from ATT who won't even help their customer with this problem?
I'm really upset especially since they been reported 2 years ago. Phone companies should be able to ask for authorization from their customers before allowing 3rd parties to use them for billing. Don't you think? Why can't they protect their customer's from fraud?
I still getting billed by these people and no one wants to help me? Can anyone out there help me?
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