I went to this salon and especially to a particular stylist who I had been to many years ago by the name of Joanne.
I trusted that she would do a decent job with my hair because she had done so several years ago. My experience turned out to be nothing short of a nightmare because of her evil sick pathetic ways. This woman is an independent contractor with Mr. B's salon. When I first went to the salon, Joanne was very unfriendly with me.
She never seated me in her chair and was acting strange and haphazard. She quickly asked me what I wanted done to my hair and didn't make clear what she was going to do.
The first thing I told her was that I didn't want short layers because they end up making my hair look incredibly messy and because it took me a long time to grow them out.
She seemed really angry at me for some reason and while she was shampooing my hair, she pressed my head "so hard" that I had to tell her to ease up.
I could sense she was really angry and was just taking her anger out on me. I began being very friendly with her sensing that she might end up sabotaging my hair cut in some way.
She was also really harsh with the shampooing and the shampoo kept splashing in my eyes as a result. When she began doing my hair it took her only five minutes to cut my hair.
I didn't know waht she had done but I still trusted that she would be honest and do a worthy job. When she got done she began to put some kind of balm in my hair and even though my head was very still, her finger somehow managed to hit the inside of my already sensitive eye.
It was very obvious that she did that on purpose also by the annoyed mean look on her face. My eye was hurting after that. She never even apologized for hitting my eye and continued to be rude to me. When I got home, I finally had the chance to see what my hair looked like and it was cut horribly.
The first thing that she did was actually cut SHORT LAYERS in the front, the exact thing I told her not to do. It was also uneven everywhere.
Not only did she do a terrible job cutting my hair but she also treated me terribly on top of that. I was so annoyed with my haircut and treatment that I immediately called the salon back to speak with someone.
I ended up speaking to the owner, Mr. B himself, who acted VERY nice and understanding on the phone, and said that he would try to get my money back. He said when I got my money back from her I could use the money towards getting a haircut from him.
My mother who was also annoyed at the situation called the salon, and Mr B told her that JOANNE was not going to give a refund back.
Mr B told my mother "well she didn't show up for two appointments prior to that" and I was just appalled at their disgusting ridiculous excuses for justifying physical abuse to a customer and purposely giving a customer a bad haircut.
Two times prior to the time I went for my appointment, I had to end up cancelling for personal reasons. Those statements by this evil woman Joanne proved that she purposely discriminated against me and gave me a bad haircut because I cancelled two prior appointments.
I can't even begin to explanation the sickness of her actions and justifications. I can only imagine if physicians or other businesses out there chose to mistreat and abuse their customers or patients because they had previous cancellations.
This troll of a human had absolutely NO RIGHT to put my health in jeopardy because I couldn't make it to previous appointments.
Mr B, who sounded so understanding on the phone when I spoke to him, quickly turned into a jerk as well by not doing anything about what this woman had done to me, despite the fact that she even admitted it and claimed it was because I didn't show up for two appointments.
On top of that I had to end up seeing an eye doctor for the pain. The salon did nothing to compensate for this woman's evil actions and I had to end up getting a refund from my credit card company.
This salon should NOT get away with physically abusing a customer, giving a bad haircut on purpose, and then refusing to compensate for their low evil actions which were even proven by the hair stylist's statements.
Everyone out there should know about this place and this ridiculous sick evil discriminating woman named JOANNE who abuses, mistreats and ripsoff customers just because they cancel an appointment in the past.
This woman is a pathetic disgusting scoundrel and this salon, including MR B support Trash like her and her evil disgusting actions towards innocent customers.
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