JoAnn Fabrics is the only large fabric retailer in the Pittsburgh area. I will be ordering as much on-line as possibe from now on. Every time I visit their stores (especially Robinson Twp), the folks that work there are miserable and rude. There's one manager that yells out to customers like a drill sergent. I was there last week trying to return some fabric, and had to stand in line before being told that I had to go to the cutting counter first. When the (only) nice lady at the check-out (I think that she was new) tried to help me, the drill sergent lunged in front of me and asked HER if I had been back to the cutting counter first. I turned to her and told her that she could speak to me directly. Got so frustrated that I took my items for return and went to another location (where the people were just as grumpy). Hancock fabrics, please come back to Pittsburgh!
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