My story is much the same as the rest. One Step moved a family into my house without notifying me. How did I find out? I went home to check on my house and was greeted at my front door by a large dog and a young lady smoking a cigarette. I had specified no large pets and non-smokers on my contract by the way. I contacted Mike Early and he had no explanation for not notifying me, but wasn't great that we now had somebody in the house?
Their monthly rent was also $100 less than the minimum I specified.
One Step supposedly took a deposit, I never saw that. After two months the tenant was 1 month behind, this increased to 2 months behind after six months, he is now 3 months behind 12 months later.
I had to pay for "carpet cleaning", which I saw no physical evidence of, and they offered to have the tenant paint the interior for $900.00. When I saw the job he did I nearly started crying. He painted the kids room bright pink and the rest of the house looked like the paint had been thrown on the walls by a retarded monkey.
When I threatened legal action and a report to the BBB I was contacted on a conference call with Mike Anderson and their lawyer. Mike Anderson told me that reporting them to the BBB wouldn't do any good because they don't sell anything. Then why are they a member? When I told them I wanted to end the contract the lawyer said that I would probably have to pay them penalties.
Cori Guyer is another piece of work, during the several phone conversations I had with her, she mocked me and swore at me.
I hope there aren't more innocent victims of this ill-begotten enterprise.
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